POLICY OF CONFORMITY ASSESSMENT

The  SWISS APPROVAL has established and applies a Quality Management System to meet the requirements of International Standards ISO 17021, ISO 17020, ISO 17065 , ISO 9001  and ISO 17024 for:

• THIRD PARTY INSPECTIONS – TECHNICAL CONTROLS – [INDUSTRIAL INSPECTIONS, PRESSURE EQUIPMENT, LIFTING EQUIPMENT, LIFTING MACHINERY, QUALITY CONTROL, etc.]

• CERTIFICATES OF PRODUCTS [OFFICE EQUIPMENT, FURNITURE, HOUSEHOLD APPLIANCES, Q Q System etc.]

• CERTIFICATES OF MANAGEMENT SYSTEMS – QUALITY, FOOD SAFETY, ENVIRONMENTAL AND HEALTH & SAFETY OF WORKERS, MANAGEMENT ADMINISTRATION, COMMUNICATION SERVICES, INFORMATION DATA SECURITY, etc.

• CERTIFICATIONS EXTERNAL PROTECTION & PREVENTION SERVICE – [SAFETY TECHNIQUE – WORK DOCTOR]

The principles of integrity, value added services and high level of customer satisfaction for the services provided by our Agency constitute priorities and major objectives of SWISS APPROVAL.

Impartiality, Specialization, Independent decision-making, non-discriminatory, but in terms of Transparency and Objectivity , govern the policies of our Body in the framework of any inspection, evaluation or certification activity.

Our Agency is also committed to faithfully apply the principles of Confidentiality and Reliability , to respond promptly to the needs of our customers and at the same time to empower our employees, inspectors, examiners and evaluators at the highest level of performance.

The Company seeks to maintain high customer satisfaction through the provision of Inspection and Certification Services which provide:

• Compliance with Standard Specifications (National, European, International).
• Compliance with existing institutional texts, ESYD Regulations or other Accreditation Councils involved (DAkkS, TGA etc) and / or other legislative requirements that affect in any way its work.
• Observing and implementing terms of Contracts and Joint Ventures, wherever and whenever required.
• Timely delivery of results, ratings and other work.
• Competitive prices for the Inspection and Certification services offered.
• Provide added value to inspected services – products.
• Maintain and further develop the exclusive representation of the International Agency TUV Rheinland Cert.
• Continuous Transfer of know-how and training to the inspectors and staff of SWISS APPROVAL

In addition to the above,  SWISS APPROVAL with the application of the SAA to meet the requirements of  ISO 17021, ISO 17020, ISO 17065 and ISO 17024 is committed:

• Strict adherence to the guidelines of the Quality Management System
• Implementation of Management’s short and medium-term objectives to progressively improve service quality by reviewing – reviewing current procedures, based on experience gained
• The upgrade of its capabilities, with the continuous continuous training of its Personnel
• Compliance with the observations made in the accreditation and accreditation inspections of the CBD.
• Impartiality in the performance of certification activities of both management systems and other technical and industrial control services.

The SWISS APPROVAL, using its many years of experience in the field of inspections – technical inspections – certifications and the transfer of know-how through the international network it participates in, guarantees a real response to the modern market needs and specialization required for providing high added value services to various business sectors and industries of modern economic reality both in Greece and abroad.